We're the experts...

…more than 20 years ago Pyramid produced the first server appliance. Today we offer Network & Security independent software vendors (ISVs) around the world a complete package: from the concept all the way through to the production-ready appliance. We don't stop at top quality security hardware. We also offer complementary services such as global logistics, on-site service and customer specific portals for order management.

We competently guide you through the development, production and after-sales service of Network & Security appliances, with the flexibility of a medium-sized company.

Benefit from our custom services and concepts:


Project processes

Product concept

Design & development

Test & evaluation

Service & logistics agreements

Production planning & order monitoring

RMA / After-sales service

Product concept

Together with our product experts the perfect bespoke solution will be designed:

  • Environmental temperatures
  • Features
  • Availability/ Price level

Design & development

We develop with you your customized product:

  • ELX modules (individual system configuration)
  • Individual CI realization

Test & evaluation

Our products must pass numerous tests:

  • Burn-in test
  • Thermal processes
  • Material tests
  • Environmental tests

Service & logistics agreements

We offer worldwide services and logistics concepts:

  • Global Service programme
  • On-site service
  • Professional customs & export handling
  • Drop shipment

Production planning & order monitoring

Pyramid’s customer portals integrates seamlessly the entire hardware management process into your supply chain processes:

  • Full transparency
  • Reduced costs for warehousing
  • Receipt of goods and RMA management
  • Easy project management and tracking

RMA /After-sales service

Our service includes:

  • Global Service programme
  • RMA service
  • On-site service


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